(1) Business operator information
universe group
150 Noah Shibuya, 0042-36 Udagawa-cho, Shibuya-ku, Tokyo 2-1301
(2) Payable amount, etc. (both include consumption tax)
・1 point = 1 yen.
・The maximum number of points you can hold is 1,000,000 points for both paid and non-paid items.
However, when distributing points from our company, the upper limit may be temporarily exceeded.
(3) Expiration date
Unused points will disappear after 180 days from the date of acquisition.
In addition, based on the terms of use of this service, unused points will be forfeited if you withdraw from this service or cancel the contract.
No cash refund is possible.
(4) Consultation desk
Address: 36 Noah Shibuya, 2-1301 Udagawa-cho, Shibuya-ku, Tokyo
Contact: contact@patolo.jp
(5) Range of facilities and locations where points can be used
It can only be used within the PATOLO site.
(6) Precautions for use, etc.
ⅰPoints cannot be transferred or lent to a third party.
ⅱPoints cannot be refunded after they have been purchased, except in cases where refunds are permitted under the Act on Payment of Funds.
ⅲ For other details, please refer to the terms of use of this service.
(7) How to check unused balance
After logging in to this service, you can check it by the following method.
"Menu" → "Point purchase" → "Purchase information"
(8) Terms and conditions, terms of use, etc.
Please see here for the terms and conditions of this service.
(9) Compensation Policy
The Company shall not be liable for any damages caused by unauthorized use of Prepaid Payment Instruments by a third party, unless there is a reason attributable to the Company.However, if we recognize that there are special circumstances, we may provide compensation at our discretion.