(1) Information of the business operator
universe group
1301 Noah Shibuya, 36-2 Udagawa-cho, Shibuya-ku, Tokyo 150-0042
(2) Payment amount etc. (all prices include consumption tax)
- 1 point = 1.1 yen.
- The maximum number of points you can hold is 1,000,000 points each for paid and free points.
However, when we distribute points, the maximum limit may be temporarily exceeded.
(3) Expiration date
Unused points expire 180 days after the date they were acquired.
Furthermore, in accordance with the Terms of Service for this Service, if you withdraw from this Service or terminate your contract, any unused points will expire.
Cash refunds are not available.
(4) Consultation services
Location: Noah Shibuya 1301, 36-2 Udagawa-cho, Shibuya-ku, Tokyo
Contact: contact@patolo.jp
(5) Scope of facilities and locations where points can be used
This can only be used within the PATOLO website.
(6) Notes on use, etc.
i. Points cannot be transferred or lent to third parties.
ii. Except in cases where refunds are permitted under the Payment Services Act, points cannot be refunded after purchase.
iii. For further details, please refer to the Terms of Service for this service.
(7) How to check the unused balance
After logging into this service, you can check it using the following method.
Menu → Purchase Points → Purchase Information
(8) Terms and conditions, terms of use, etc.
The terms of service for this service apply; please see them here.
(9) Compensation policy
In the event of damage resulting from fraudulent use of prepaid payment instruments by a third party, we will not be held liable unless the damage is attributable to our negligence. However, if we recognize that there are special circumstances, we may, at our discretion, provide compensation.