Agent Rules

When soliciting a client, the agent must explain the following:


1. When soliciting a client, the agent must explain the following:

2. Verification of identity (age, legal name)

3. Memorandum of Understanding Regarding Personal Information Protection

4. Important Information Regarding Membership Terms and Conditions


Please sign here if you agree to the above.

The decision to approve or deny membership must be made based on a customer-first principle and after reviewing the application according to the following criteria.

1. The customer is in a state where they can go on a date.

2. The ability to provide sufficient services that meet the terms of the contract with the customer.

3. If a customer joins, there is no risk that they will engage in behavior that would cause trouble to other members.

If you intend to participate in referral activities as a member, you must register your membership information.

1. The agent must ensure that the data and documents submitted by the member during registration are accurate and correct. The agent is also responsible for managing this information and protecting the member's privacy. *While it is prohibited to falsify unchanging information such as age and blood type, this does not apply to the publication of occupation and profile information within the bounds of truthfulness at the member's request. Examples: University student → student, doctor → medical professional, etc.
2. 
Agents must regularly review members' profiles, promptly update registration information if any changes occur, and keep the profiles up-to-date at all times.

3. Duplicate registrations by the same member are prohibited. If a member attempting to register is already affiliated with another merchant, they must apply to headquarters to switch to the registered merchant, regardless of their membership status, except for registrations (re-registrations) within 30 days. *If it is within 30 days, headquarters will confirm with the user to select their affiliated merchant, and all merchants will abide by the user's decision.
4. Agents are not permitted to register as members using any account other than the verification account issued by headquarters (agents are not allowed to become members). If discovered, their agent and franchisee qualifications will be revoked.

You must not do the following to members belonging to other affiliated stores:

1. Exchanging business cards for the purpose of solicitation
   Exchanging or receiving business cards with members from other affiliated stores for the purpose of solicitation is prohibited.

2. Unauthorized acquisition of personal information
   It is prohibited to obtain personal information (such as name, address, and contact information) of members belonging to other affiliated stores without their explicit consent.
3. The act of creating a date without a request from a member.
   The act of unilaterally setting or creating date schedules without a request from a member of another affiliated store is prohibited. (Example) Creating a date between a male member of another affiliated store and a female member of your own affiliated store without the consent of the parties involved.

4. Prohibition of soliciting customers for the company
   Whether by verbal, written, or electronic means, soliciting members to use our services, stores, or websites, or attempting to force members to withdraw from or transfer to a different affiliated store against their will, is prohibited.

5. Prohibition of posting external links and URLs.
   It is prohibited to post links or URLs to other websites not operated by our company on our service (merchant pages, member profiles, messaging functions, etc.).
   (Example) Posting information that can identify personal accounts (such as IDs and QR codes) is prohibited, including your own company's URL, other companies' website URLs, personal blog or social media URLs, and information that can identify personal accounts such as LINE, WeChat, and KakaoTalk.

6. Prohibition of actions to circumvent charges
   We prohibit any actions that attempt to circumvent our system usage fees and other charges by including statements such as "We accept date requests via email, phone, or fax" on merchant pages, member profiles, messaging functions, etc., and thereby guiding members to transactions through external channels.

Article 9: Rules for communication between agents

Telephone communication between agents is limited to the operating hours of each affiliated store.

1. We must comply with relevant laws and regulations, including the Specified Commercial Transactions Act, the Premiums and Representations Act, the Consumer Contract Act, and the Personal Information Protection Act.

2. When selecting a media outlet to place an advertisement, you should carefully review any articles previously published by that outlet to ensure that they do not significantly damage the reputation of the industry or PATOLO.

3. When presenting figures that particularly influence customer decisions regarding membership, such as the number of registered members, the source and time period (when the data was collected) of that data must be clearly stated.

4. Beware of exaggerated advertising. Avoid using expressions that mislead consumers into believing you are significantly superior to competitors, such as claiming to have the most products in the industry or being the largest in the region, as this is prohibited by law.

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