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Q&A

We have compiled a list of questions we have received from everyone.

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Tag list
  • #[For women] Identity verification, photo, and transportation expenses
  • #[For Men] Fees, Photos, and Etiquette
  • #Dating/Relationship Type/Features
  • #Troubleshooting, Safety Measures, and Terms of Service
  • #Points, payments, and receipts
  • #Registration, Login, and Settings
  • QThe message send button is unresponsive or cannot be sent.
  • QPATOLO Support's operating hours and contact information.
  • QThere are issues with the website's display and functionality (recommended environment and troubleshooting).
  • QEven after changing the search criteria, the results are not reflected correctly.
  • QIs it okay if we decide on a date and time just by exchanging messages and meet without using an application form?
  • QThe screen is completely white and nothing is displayed. (The page won't open.)
  • QThe "Confirm Date" button is not displayed. / I can no longer view the other person's profile.
  • QMy registered "selfie photos" are being deleted without my permission. Why is this happening?
  • QAre there any prohibited actions for female members or staff?
  • 1
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