A. Support hours are "weekdays 11:00 to 18:00". However, please contact the staff of your club for any changes or cancellations to your date.
Depending on the nature of your inquiry, the appropriate contact point and operating hours will vary.
1. PATOLO Support Hours
- weekdays: 11: 00 to 18: 00
- Weekends and holidays: We will respond to your inquiries within one business day.
- Other: We will inform you separately about year-end and New Year's holidays.
2. Contact Category (Important) For the following matters, please contact your club staff directly, rather than PATOLO support.
- Inquiries regarding male and female members
- Change of date
- Canceling a date
