Q&ATag list
We have compiled a list of questions we have received from everyone.
- QHow do I cancel my membership?
- QHow do I suspend my membership?
- QIf I cancel my membership at a participating store (club), will my PATOLO membership also be automatically canceled?
- QCan I set my profile age to "private" or "change" it myself?
- QWhat is the "PATOLO Certification Exam"? What are the benefits of taking it?
- QI don't have a driver's license, My Number card, or passport. Can I still register?
- QWhat is "identity verification"? (How does it differ from age verification?)
- QMy registered "selfie photos" are being deleted without my permission. Why is this happening?
- QCan I change or transfer to a different affiliated club?