The transmission process may be stopped due to communication issues or a temporary error. If you refresh the screen,The text I'm typing disappears.Therefore, please be sure to follow the steps below.
[3 Steps to Resend]
- Copy the text (most important)
- Press and hold the text in the input area, then select "Select All" and then "Copy".
- *If you update without performing this step, the text will be lost.
- Refresh the screen.
- For smartphones: Scroll the screen all the way to the top and then either swipe down with your finger and release, or press the browser's "refresh button (arrow)".
- For PC: Press the browser's refresh button or the F5 key on your keyboard.
- Paste and resend
- Once the screen has reloaded, long-press the input area and select "Paste," then press the send button again.
Q. I can't send the message even after refreshing the screen.
A. Please try logging out or switching your network connection.
If refreshing the screen doesn't resolve the issue, the following causes are possible:
- Session expired: Please log out and log back in before trying again.
- Communication environment: Please try again in an environment with good signal strength, such as by turning off Wi-Fi and switching to mobile data (4G/5G).
