A. Please follow the steps below from your My Page.
- Plan selection Go to "My Page" > "Membership Renewal," select "Annual" or "Monthly," and tap "Execute Payment."
- Enter card information
- If you use the same card as last time: Select a card from your "Past Credit Information" and enter the security code.
- When using a new card: Enter your card number and other information.
- *Please enter a phone number that starts with 090/080/070 (050 numbers and IP phone numbers are not accepted).
- Phone call verification (first time only) Follow the on-screen instructions and call the specified number from the phone number you entered to complete the verification process (automated voice guidance).
- Payment completion confirmation Please check the "Payment Successful" screen and note down the Order ID.
Q. The screen doesn't change after payment is complete. (The update isn't reflected.)
A. Due to the browser's tab system, you will need to return to the previous screen. Due to security specifications, the payment screen may open in a new tab.
- For Google Chrome users: After completing the payment, please close any open tabs and return to the original "PATOLO Member Site" tab to refresh (reload) the screen.
- For Safari (iPhone) users: The payment screen may not open in a separate tab. If the screen does not change, please close your browser and access the member site again to check the update status.
