A. No, it is mandatory to disclose your actual age for both men and women. You cannot keep it private. At PATOLO, we display the actual age based on official identification documents to ensure reliability. Therefore, members cannot change their age or set it to private (hide) themselves.
Q. I made a mistake when registering my date of birth. How can I correct it?
A. You cannot make the correction yourself, so please contact your affiliated store (club). Due to system limitations, administrator privileges are required to correct your date of birth. We apologize for the inconvenience, but please contact your affiliated store (concierge) and request a correction of your date of birth. PATOLO Support will correct your date of birth through your store.
