A. If you do not receive a notification, please respond directly through the "History" section on the website.
If you haven't received a notification (email or LINE message) by 11:00 AM the day after your date, there are three possible reasons. Even without a notification, you can still respond by logging into the site.
1. Main reasons why you may not receive notifications
- Time has not yet passed. The notification isAs of 11:00 AM the day after the dateThis will be sent to everyone who has not yet responded to the survey.
- Notification settings are turned off. If you have turned off "Receive notifications from PATOLO" in your settings, you will not receive notifications.
- It has already been answered. The response to the feedback isOnly onceThat's it. Opening the notification URL after already answering will result in an error.
2. How to respond if you do not receive a notification You can respond at any time by following the steps below, without waiting for a notification.
- Log in to PATOLO
- Select "Schedule" from the menu.
- Select "History"
- Answer the question via the "survey submission" for the relevant date.
