What should I do if I can't meet someone due to a last-minute cancellation or something similar?

A. Please be sure to submit the required report within 72 hours of the date and time. If you miss the deadline, you will not be eligible for point refunds or compensation.

Even if we can't meet, it won't be automatically canceled. Follow these steps:Within 72 hoursYou need to submit an application.

1. Conditions for point refund/guarantee

  • Deadline: From the date and time of the date Within 72 hours
  • Required actions: The response differs for men and women, as follows:

2. Procedure (separate for men and women)

  • Male members (point refund request) Please select "We couldn't meet" in the post-date survey and submit your response.
    • If this post is not made within 72 hours, you will not be eligible for a point refund.
  • Female member (report of problems with transportation expenses, etc.) If you did not receive your travel expenses, please contact us via "Message > Report".
    • After 72 hours, the warranty will no longer apply.

3. Important Notes (Regarding Posts After the Deadline) It is still possible to submit a survey through the system even after 72 hours have passed. However,Even if you report that you "couldn't meet" more than 72 hours later, it will not be treated as a date cancellation, and no points will be refunded.

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