Starting a social club: A compass to avoid risks and achieve success
Dating clubs are an attractive business that helps many people meet people and creates joy. However, at the same time, various risks also lurk. In order to succeed and run a prosperous club for a long time, it is essential to understand these risks in advance and take appropriate measures.
1. The true nature of hidden risks: Learning from trouble cases
Trouble cases that require special attention when operating a social club can be categorized into the following three types:
1.1 Troubles with customers: Build relationships of trust and prevent risks
- Financial troubles: Prevent troubles by building trusting relationships through highly transparent management, such as setting clear prices, creating contracts, and issuing appropriate receipts.
- Sexual Harassment: Create a safe, harassment-free environment by providing harassment training for employees, installing surveillance cameras in your store, and responding quickly and honestly to customers who have been victimized.
- Violence: Strive to create a safe environment by providing self-defense training for employees, strengthening safety measures in your store, and promptly contacting the police in the event of trouble.
1.2 Trouble with employees: A healthy work environment based on trust and discipline
- Labor troubles: Create a healthy working environment based on legal compliance, such as by setting clear working conditions, establishing an appropriate pay system, and ensuring thorough labor management.
- Sexual Harassment: Achieve a workplace environment free of harassment by conducting harassment training, establishing a consultation desk, and taking strict punishment.
- Embezzlement: Take measures to prevent fraud, such as establishing a money management system, educating employees, and conducting audits.
1.3 Legal Violations: Thorough Legal Compliance to Minimize Risk
- Violation of the Entertainment Business Act: Ensure thorough legal compliance by obtaining a business license, building an internal system for legal compliance, and conducting regular legal training.
- Violation of the Labor Standards Act: Create an environment that protects workers' rights by complying with laws and regulations regarding working hours, break times, minimum wages, etc., and implementing appropriate labor management.
- Violation of the Personal Information Protection Act: Make efforts to protect personal information by managing personal information appropriately, educating employees, establishing a privacy policy, etc.
2. Compass for avoiding risks: specific measures
2.1 Response when trouble occurs: Minimize damage by responding quickly and calmly
- Create a response manual when problems occur and train all employees to respond quickly and calmly.
- Take appropriate measures, such as contacting the police or administrative agencies or consulting with experts such as lawyers, as necessary.
2.2 Employee education: Developing a reliable team by changing awareness and improving skills
- Implement educational programs to help employees acquire the necessary knowledge and skills, such as legal compliance, customer service etiquette, and troubleshooting.
- Provide regular training and education to constantly improve awareness and improve skills.
2.3 Compliance: Minimize risk with expert support
- Familiarize yourself with related laws and regulations, such as the Entertainment Business Act, Labor Standards Act, and Personal Information Protection Act, and thoroughly comply with them.
- Consult with lawyers and other experts as necessary to establish a legal compliance system
2.4 Insurance: Prepare for risks just in case
- Take out insurance that suits your business, such as non-life insurance and liability insurance, to prepare for any unexpected damage.
3. Compass for success: the importance of risk management
3.1 Risk management is an ongoing challenge
Risk management is an ongoing challenge after opening a business. It is necessary to always collect the latest information and update countermeasures as necessary.
3.2 Leverage expert opinion
It is important to build a risk management system that suits your store by referring to the opinions of experts on risk management.
4. Summary: Overcoming risks and achieving success
Opening a social club comes with various risks. However, by understanding these risks in advance and taking appropriate measures, you can minimize them and achieve success.
By referring to the above compass, thorough risk management, and providing safe and secure services to your customers, you can create a long-term, prosperous social club.
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Reference document
Ministry of Health, Labor and Welfare “Act on the Regulation of Entertainment Businesses, etc. and the Appropriation of Business Operations, etc.”:https://elaws.e-gov.go.jp/document?lawid=323AC0000000122>
National Police Agency “Current situation and countermeasures for entertainment businesses, etc.”: <https://www.npa.go.jp/publications/statistics/safetylife/hoan/R4.fuzoku.toukei.pdf>
Japan Love Hotel Association:
Toyo Keizai: We asked university students about Hiroyuki's thoughts on ``modern love situations'' - the reality of falling out of love! ～：https://toyokeizai.net/articles/-/54885
